We're here to help you get the most out of EchoFrame.
If you need help, have feedback, or experience a problem with the app, please contact us by email.
We aim to respond to all support requests within 24–48 hours.
How do I restore my premium purchase?
Open the app and tap Restore Purchases from the premium screen.
My journal entries disappeared
Entries are stored locally on your device. Make sure iCloud backups are enabled to keep them safe.
How do I cancel my subscription?
Subscriptions can be managed directly in your Apple ID settings.